Frequently Asked Questions
Everything you need to know about shopping with Banana Club.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Banana Club is committed to ethical fashion. We use 100% organic cotton and recycled polyester in over 80% of our seasonal collections.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately via live chat.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.